Responsive design is one of the newest buzzwords in the web design world, and it’s a trend every small business owner should know about. Don’t just take our word for it, though. Have a look at the numbers.
Defining responsive web design is simple — responsive websites respond to their environment.
That means they display beautifully whether that environment is an iPhone, Android tablet, laptop, or some other device entirely. These websites look good regardless of the size of the screen or the type of device being used.
So, what is CRM? CRM, or customer relationship management, is the systematic oversight of all interactions and information relating to your customers. Or to simplify it even more, it’s the management of details regarding potential and current customers. Proper management of the key details helps your business develop relationships, which can lead to increased sales, positive word of mouth, and lifelong customers.
An important benefit CRM users enjoy is smart data management. With an integrated and centralized database architecture, information is on-hand 24×7 for both the front- and back-ends of your operation—leading to improved sales conversions and better customer satisfaction ratings.